Organisation Number: SE 791230473501
At Sports Supplements 101, we are committed to ensuring our customers are fully satisfied with their purchases. If, for any reason, you are not completely happy with your order, you have the right to return it within 14 days of receipt.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
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Unused and Unopened Products:
- Items must be returned in their original condition.
- Packaging must be intact, sealed, and unopened.
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Proof of Purchase:
- A valid receipt or order confirmation is required for all returns.
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Return Window:
- The return request must be initiated within 14 days from the date you received your order.
Non-Returnable Items
The following items cannot be returned:
- Products that have been opened or used.
- Items that are damaged after delivery (unless due to a fault during shipping).
- Personalised or customised products.
How to Return Your Item
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Contact Us:
Email us at bodyprosweden@gmail.com or call us at +46 709767271 to notify us of your return. Please include your order number and reason for the return. -
Prepare Your Package:
- Ensure the item is securely packed to avoid damage during transit.
- Include a copy of your receipt or proof of purchase.
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Ship Your Return:
Send the package to the following address:
Sports Supplements 101
Sports Supplements 101 Radmansgatan 3a Malmo Sweden
Refunds
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Refund Processing:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. -
Refund Method:
Approved refunds will be issued to your original payment method within 5–7 business days.
Return Shipping Costs
- You are responsible for the cost of return shipping unless the item is faulty or incorrect.
- For faulty or incorrect items, we will cover the return shipping cost.
Contact Us
If you have any questions regarding our returns policy, please feel free to contact us at:
- Email: bodyprosweden@gmail.com
- Phone: +46 709 767 271
Thank you for choosing Sports Supplements 101!
Your satisfaction is our priority.